Communications Center

 About the Communications Center
Arvada Fire Communications personnel joined a regional public safety center called JeffCom (Jefferson County Communications Center Authority) in March 2018. Go to jeffcom911.org to learn more. JeffCom call-takers receive 911 calls and enter the information into a state of the art CAD (Computer Aided Dispatching) which utilizes a GPS system to determine the closest available unit to respond to an emergency. It's how we get our firefighters and paramedics to citizens as soon as possible. The JeffCom radio dispatchers receive the information from the JeffCom call-takers through the CAD and send the closest available personnel.

Calm Voice
JeffCom call-takers are trained in Emergency Medical and Fire Dispatch and often provide step by step instructions for lifesaving techniques. They are the calm voices on the other end of the line. Their instructions can make the difference between life and death and provide important information to keep victims and by-standers safe until help arrives.

Help Us Help You
You can help us help you when there's an emergency, by signing up for CodeRED (citizen notification also referred to as reverse 911) and Smart911.

CodeRED provides information about what's going on in your neighborhood in the event of a large-scale emergency. Examples include evacuations for fires or a safety message regarding police activity in your area. Tests may be conducted annually to verify accurate and updated information. CodeRED (reverse 911)

Smart911 allows you to provide key information in a profile that can be seen by JeffCom call-takers if you need to call 911. Examples of information you may provide include physical or development disabilities, medical conditions, information about your children, pets or other family members that you want public safety professionals to be aware of to better help in an emergency. Keep in mind, you must log into your profile every six months to update or confirm your information. www.smart911.com