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Communications Center

About the Communications Center
Arvada Fire Communications is a secondary PSAP (public safety answering point) that receives your 911 calls when they are transferred from a primary PSAP, which is the law enforcement agency that your 911 calls initially go to. Our CAD (Computer Aided Dispatching) system utilizes a GPS system to determine the closest unit to respond to your emergency. It's how we get our firefighters and paramedics to citizens as soon as possible.
 
We currently have eight full-time communications specialists, three part-time communications specialists and one communications supervisor serving the community 24/7/365. 
 
 Calm Voice
Our dispatchers are trained in Emergency Medical and Fire Dispatch and often provide step by step instructions for lifesaving techniques. They are the calm voices on the other end of the line that can make the difference between life and death. 
 
 
Help Us Help You
You can help us help you when there's an emergency, by signing up for CodeRED (reverse 911) and Smart911.

• CodeRED gives you up to the minute information about what's going on in your neighborhood in the event of a large-scale emergency. CodeRED (reverse 911)
 
• Smart911 allows you to protect your family by providing key information for our dispatchers BEFORE you have an emergency.       https://www.smart911.com/smart911/registration/registrationLanding.action